A modern lobby intercom for Class-A offices in Georgia
JB Technologies installs ButterflyMX Smart Intercom for Offices in Class-A commercial buildings across Atlanta, Sandy Springs, Alpharetta, and the broader Georgia market. The product replaces the analog handset that has lived next to most office lobby elevators since the 1990s with a glass-front touchscreen panel: visitors scroll a directory of every tenant in the building, tap the suite they are looking for, and ButterflyMX places a video call directly to the recipient's smartphone, desk phone, or both.
For office tenants, this fixes three real problems. First, the old analog handset only worked if the tenant happened to be at their desk; if they were in a meeting room, in a hot-desk setup, or working from home, the visitor was stranded. ButterflyMX rings the cell, so the tenant takes the call wherever they are. Second, the visitor sees a tenant directory rather than guessing a four-digit code from a paper sheet taped to the wall. Third, video gives both sides verification before the door is buzzed open.
What we install
A ButterflyMX office deployment for a typical Atlanta or Perimeter Center building includes:
- Smart Intercom for Offices panel at the main lobby, with a touchscreen tenant directory, video camera, and two-way audio
- Optional secondary panels at after-hours entries, parking deck access points, or loading docks
- Cloud directory management through ButterflyMX's web portal, where building management can add, edit, or remove tenant entries instantly without an integrator visit
- Virtual receptionist routing for after-hours visitor management, sending calls to a building manager's phone or to a remote answering service
- Front Desk Station tablet for staffed lobbies, giving the receptionist visitor management, package check-in, and tenant lookup in one place
- ButterflyMX Smart Locks on shared amenity spaces such as fitness centers, conference rooms, mother's rooms, and bike rooms
Tenant phone integration
ButterflyMX places the video call from the lobby panel directly to each tenant's smartphone using the ButterflyMX mobile app. The tenant answers from anywhere, sees the visitor on video, talks to them, and taps to grant access. There is no PBX integration to build, no SIP trunk to provision, and no per-extension phone configuration to maintain when tenants come and go. When a tenant moves out, building management removes them from the directory and their entry disappears.
Property management and credential issuance
For mobile credentials, ButterflyMX issues a mobile credential to each tenant employee through the app. The tenant company designates one or more administrators who can add or remove employees themselves, so the building does not become a bottleneck for credential management every time a tenant hires or terminates someone. Building management retains visibility and override at the platform level.
Installation scope in a typical Class-A office
A typical JBT scope for a Class-A office building in Atlanta or Sandy Springs includes:
- Lobby panel mounting, with attention to ADA reach ranges and lobby finish materials
- Category cabling from the panel to the building MDF, with VLAN and DHCP configuration on the building network
- Cellular failover where signal permits
- Cloud directory configuration with the building's existing tenant roster
- Virtual receptionist routing setup for after-hours coverage
- Smart lock installation on amenity spaces specified by the building manager
- Front Desk Station deployment at staffed lobbies, with concierge training
- Tenant administrator training so each tenant can self-manage their own employee credentials
- Documentation handoff to the building's chief engineer and property manager
Where this fits in the Georgia market
JBT installs ButterflyMX Smart Intercom for Offices across the Perimeter Center submarket in Sandy Springs and Dunwoody, the Buckhead office corridor, Midtown and Downtown Atlanta high-rises, and the Avalon and North Point office stock in Alpharetta. We also handle smaller boutique office buildings in Decatur and along the Westside. The system fits buildings ranging from a single-tenant 30,000 square foot mid-rise up to multi-tenant towers with hundreds of suites.
Call JBT at (770) 637-2094 to discuss your office building and we will walk the lobby, propose a scope, and coordinate with the building engineer and your IT team through commissioning.
Frequently asked questions
How does ButterflyMX Smart Intercom for Offices differ from the multifamily product?
Same panel hardware (the 8" or 12" touchscreen), different cloud configuration and PMS integration model. The Office product is built around a tenant-of-tenants administrative model: the building owner administers the lobby panel and shared infrastructure, while each commercial tenant gets their own sub-account to manage their own employee directory, visitor flows, and access credentials. Multifamily uses a single resident-list model tied to the property's PMS; Office uses a hierarchy tied to whichever tenant directory each commercial occupant runs (Okta, Entra ID, Google Workspace).
What does a typical JBT ButterflyMX office install scope include?
A standard office scope covers: building walk with the owner/operator and chief engineer, lobby panel placement (typically one 8" or 12" panel at the main entry, sometimes a second at the loading dock/back-of-house entry), Cat6 + 24VDC home-runs from the IT room, panel mounting and weatherproof termination, low-voltage door-release wiring to the existing access control or strikes, ButterflyMX building setup with tenant directory provisioning, Front Desk Station deployment at staffed concierge lobbies, tenant administrator training so each tenant can self-manage their employees, and a documented handoff to the chief engineer and property manager. JBT pulls the low-voltage permit.
Does ButterflyMX office integrate with existing access control like Brivo or Verkada?
Yes. The most common JBT scope pairs ButterflyMX with Brivo or Verkada Access at the same lobby door: the intercom handles the visitor-call experience and tenant directory browse, the access control handles employee badge/credential entry, and the door-release wiring is shared. ButterflyMX also natively integrates with Brivo Access for resident/tenant credential synchronization on residential-style deployments. For pure office, JBT typically wires the intercom's relay output through the existing access controller's auxiliary input so the audit trail of intercom-triggered unlocks lives in the access platform.
How does the per-tenant administration model work?
The building owner provisions a sub-account for each commercial tenant in the ButterflyMX cloud. Each tenant's office admin then self-manages their own employee directory, visitor pre-registration, and PIN/QR access credentials inside their sub-account — the building owner doesn't touch tenant employee data. The building owner retains administrative control over the lobby panel itself, building schedules, after-hours behavior, and shared amenity smart locks. This separation matters for compliance (each tenant's HR data stays under their own admin) and for scale (the property manager isn't manually onboarding employees for every tenant).
What does the virtual receptionist feature actually do?
When no front-desk staff is present (after-hours, smaller buildings without a concierge), the panel runs in virtual-receptionist mode: visitors see the tenant directory, search by company name or person, and place a video call directly to the host's smartphone via the ButterflyMX app. The host sees the live video, talks to the visitor, and remotely unlocks the door with a tap. This eliminates the staffed-lobby requirement for many smaller office buildings and keeps after-hours visitor flow working in larger buildings.
What is the lead time and how does the AHJ get involved?
For a single-lobby retrofit, JBT can typically install and commission within 3–4 weeks of an accepted proposal — 1–2 weeks for hardware procurement, then a 1–2 day on-site install plus ButterflyMX configuration and tenant onboarding. AHJ involvement is light: low-voltage permit work for the panel and door-release wiring. If the intercom-triggered release affects a mag-locked egress door, fire marshal review of the release strategy applies. ADA compliance for reach-range and signal loudness is part of every install.
Request a ButterflyMX Quote
Send a quick note with your building type and we'll respond within one business day with a ButterflyMX system scope and budget range.